Privacy Policy

Home Privacy Policy

Last updated: 10 February 2026

This Privacy Policy explains how GetCompletion (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use our website and platform (“Platform”).

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner in accordance with the UK GDPR and the Data Protection Act 2018.

Information We Collect

We may collect and process the following personal data:

Information you provide directly

Name
Email address
Account details
Property listings and content you submit
Messages sent via contact or feedback forms

Payment-related information

Payment status and transaction references
Billing details (processed securely by third-party payment providers)

We do not store full card details. All payments are handled by secure third-party payment processors.

Technical information

IP address
Browser type
Device information
Usage data related to your interaction with the Platform

How We Use Your Data

We use your personal data to:

Create and manage user accounts
Publish and display listings
Process payments for listing publication
Communicate with users regarding the Platform
Improve functionality, security, and user experience
Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.

Legal Basis for Processing

We process personal data on the following legal bases:

Performance of a contract (providing Platform services)
Legitimate interests (platform operation and improvement)
Legal obligations
User consent (where applicable)

Data Sharing

We may share personal data only with:

Trusted service providers (hosting, payment processing, analytics)
Legal or regulatory authorities where required by law

All third parties are required to process data securely and lawfully.

Data Storage and Security

Personal data is stored on secure servers
Appropriate technical and organisational measures are in place to protect data against unauthorised access, loss, or misuse
Access to personal data is limited to authorised personnel only

We retain personal data only for as long as necessary to fulfil its purpose or meet legal requirements.